Measures taken against COVID-19
WELFARE AND SAFETY
FLEXIBILITY AT ALL TIMES
Remember that you can make changes or cancel your reservation at any time at no cost.
The counters have protection screens and we respect the safety distance, which has been duly marked.
Frequent disinfection of contact areas in offices is carried out. Likewise, our staff has the appropriate material and protective equipment.
In the reception area, we have disinfectant gel available to our clients, the use of which will help them maintain proper hand hygiene.
Our vehicles are disinfected by qualified personnel, with certified products and in compliance with safety regulations.
We minimize contact during the collection and delivery of the vehicle. We offer you our online check-in to reduce the waiting time as much as possible.
We encourage cashless transactions, payment by credit card at the counter and the use of contactless technology.
Links of interest
- Promotur Turismo de Canarias
- Ministry of Health of the Government of Spain
- World Health Organization
- ICTE (Institute for Spanish Tourism Quality)
Health and safety standards
We advise you to follow the recommendations of national and international health and safety authorities.
Perform frequent hand hygiene with soap and water or hydroalcoholic gel.
Maintain a social distance of at least 1.5m with people with whom you do not live.
Wear a mask whenever it is not possible to guarantee the minimum social safety distance.
When coughing or sneezing, cover your mouth and nose with disposable tissues and put them in the trash.