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How can we help you?

Select which of the following situations you are currently in to deal with your queries in a personalised manner

I have a question before making a reservation

I have already made a reservation

I have already picked up the car

I have already returned the car

I have had an accident/breakdown

How can we help you?

Doubts regarding extras

Solve your queries about extras, such as child seats or regular driver

Deposit enquiries

We provide personalised answers to your questions regarding deposits on your car rental

Enquiries about availability and prices

If you have specific questions regarding our fleet, its availability and/or prices, please make an enquiry

Technical issues on the website

If you notice any technical issue on our website, please let us know so that we can solve it as soon as possible

Minimum age for rental

The minimum age for renting our cars is 21 years old, but it may vary depending on the model

Questions about the Super Insurance (SCDW)

This insurance guarantees you a higher coverage in case of any eventuality, we will answer any questions you may have

Questions about payment methods

There are different payment methods. If you have any questions, please contact us

Enquiry about hotel pick-up and return

Contact us if you would like more information about hotel pick-up and return

Information about your booking

Deposit, Out of hours pick-up

Amendment

Add extras, Dates, Group, Client

Cancellation

Contact us to cancel your reservation

Claims or complaints

Thanks to your comments we keep improving every day. If you wish, you can send us your feedback

Super Insurance (SCDW)

This insurance guarantees you a higher coverage in case of any eventuality, we will answer any questions you may have

Payment methods

There are different payment methods. If you have any questions, please contact us

Other

Contact us here for any questions or requirements you may have regarding your booking prior to the service

Accident or breakdown

We indicate to you the steps to follow in the event of a breakdown or accident

Pre-existing damage

Please report any pre-existing damage to the rental vehicle via this message

Contract extension

If you wish to extend your rental contract, you can contact us through this channel

Suggestions

Your opinion is very important to us as it helps us to improve our service

Claims or complaints

Thanks to your comments we keep improving every day. If you wish, you can send us your feedback

Out of hours vehicle return

If you need to return the car out of hours we will deal with your case personally

Other

Please contact us for any questions or requirements you may have during the service

Damage charges

Contact us to solve any queries you may have about the charge made after your rental for damages incurred

Deposit refund

If you have any questions about your security deposit and its return, please contact us

Invoices

Request your invoice for the services contracted with us

Claims or complaints

Thanks to your comments we keep improving every day. If you wish, you can send us your feedback

Suggestions

Your opinion is very important to us as it helps us to improve our service

Other

Contact us with any questions or requirements you may have about your car hire after the service

How can we help you?

Name

Pick-up office

Reservation number

Contract number

Descripción

Email

Car rental start date

Car rental end date

What kind of information do you need?

What modifications do you need to make?

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