What are cookies?
The cookies used by this website do not contain any of your personal information and we cannot use them to find out who you are.
Cookies are small text files that websites save to your computer. They often include a randomly generated number which is stored on your device. Many cookies are automatically deleted after you finish using the website.
Cookies are commonly used to improve browsing experience, measure website performance, support the delivery of services and support sharing information through social media, such as Twitter or Facebook.
The cookies that we use on our websites only collect anonymous information, they do not collect personal information.
What cookies are on our website?
We have audited our cookies and produced a list of the cookies we use which describes, categorises and explains which sites use them:
_gat, _gid, _ga,: installed by Google Analytics for undefined time.
__zlcmid (ZOPIM): cookies installed by ZOPIM, for undefined time, and to use the chat with the user.
cc_cookie_accept: own cookie, to control that the user has accepted the cookie.
Where can I find more about cookies and how to turn-off or delete them?
Find out more about cookies at www.allaboutcookies.org including information on how to control and delete them in all the major web browsers.
For information about deleting cookies from the browser on your mobile phone, refer to your handset manual.
In our website, we use the Facebook pixel and it collects five types of data:
Http headers - Anything present in HTTP headers. HTTP headers are a standard web protocol sent between any browser request and any server on the Internet. HTTP headers include IP addresses, information about the web browser, page location, document, referrer and person using the website.
Pixel-specific data - This includes the pixel ID and Facebook cookie.
Button click data - This includes any buttons clicked by site visitors, the labels of those buttons and any pages visited as a result of the button clicks.
Optional values - Developers and marketers can optionally choose to send additional information about the visit through custom data events. Example custom data events are conversion value, page type and more.
Form Field Names - This includes website field names such as "email", "address" and "quantity" when a person purchases a product or service. The pixel does not capture field values unless an advertiser includes them as part of advanced matching or optional values.
For further details, please see the ‘about Hotjar’ section of Hotjar’s support site.
Google Ads and Microsoft Advertising Conversion Tracking and Remarketing Tag
Google Tag Manager
Our website also uses Google Tag Manager; a service which allows any tracking tags on a website to be managed through a user interface. Tags are small code elements applied to our website with the intention of measuring traffic and user behaviour. Google Tag Manager is solely used for the implementation of such tags; it does not include the placement of cookies, meaning that no personal data will be recorded. This said, Google Tag Manager could trigger other tags that may record data, but Google Tag Manager will not have access to it.
If you choose to deactivate cookies, either at domain or cookie level, this will remain in effect for all tracking tags implemented via Google Tag Manager.
Google Tag Manager Terms of Service: