Internet rates are subject to changes at any moment. Bookings made through top-car-hire.com offer special rates and conditions that cannot be applied for reservations made by phone or at the counter of our offices.
The driver license must be valid in Spain and, at least, must have been issued three years prior. Also, the minimum age for rental is 23 years.
The rates offered through top-car-hire.com include:
The insurances included in the rates offered through top-car-hire.com are: compulsory insurance with Third Party Liability, comprehensive insurance (CDW), which is the partial coverage in damages by collision that covers the customer by light damages and scratches in the bodywork of the vehicle and fire, Theft protection (TP) and Personal Accident Injuries (PAI). With the CDW insurance service you would be agreeing in requesting a franchise that may vary depending on the vehicle hired. These franchise’s expenses would be between 300€ and 1000€. Also an additional insurance (SCDW) can be contracted for 5 € plus taxes per day up to a maximum of 75 € plus taxes per hire contract. SCDW covers the following cases: damage to rims and tires, tire flats, glasses, wing mirrors, front and back headlamps, indicators, road assistance, tow truck and replacement. Damages caused by negligence of the authorized driver or breach of the conditions of contract are not included, for example, loss of keys, damage done to the underneath of the car body by traffic on unpaved roads and wrong fuel refueling, among others. With the SCDW extended insurance service, the client won’t have to request any franchise.
We are not responsible for any object left inside the car.
Once the customer makes his or her reservation through the Internet, he or she will receive two E-mails to the address given to us:
The first mail will confirm that we have correctly received your personal details.
The second mail will confirm or reject the request.
The first E-mail (data receipt) DOES NOT CONFIRM THE RESERVATION.
No payment will be made through top-car-hire.com . Payment should be made in our offices upon collection of the vehicle.
Vehicles may be collected from any of our airport offices (Gran Canaria, Fuerteventura, Lanzarote, Tenerife South) or of our offices in, Tenerife North, La Palma or tourist destination offices (Gran Canaria South). It is necessary to present a valid credit card in the name of the driver to process the payment and rent the vehicle. Any other means of payment should be consulted with the corresponding rental office. Depending on the model of the car, insurance contracted and form of payment a deposit may be required. It is also essential to present the number of reservation which confirms the acceptation of the car to pick it up.
Child safety seats comply with EC R 44/04 and are offered free of charge in reservations made through top-car-hire.com.
The roof racks are only available for groups B and Y in Gran Canaria (See fleet) and La Palma (See fleet), for groups B, G and Y in Fuerteventura (See fleet) and for groups B, R and Y in Lanzarote (See fleet) and Tenerife (See fleet). They cost 2€ per day.
Only one surfboard can be transported by vehicle. The surfboard must be placed on the roof rack and never directly on the roof or inside the vehicle. Any other object cannot be transported on the roof rack. TopCar S.L. does not assume any damage to the vehicle or to the third-party caused by the surfboard transported on the roof rack. These damages will be responsibility of the Renter.
Our office opening hours are:
Gran Canaria Aeropuerto, Tenerife Sur, Fuerteventura, Lanzarote
7 am to 11 pm everyday
Gran Canaria Playa del Inglés
11 am to 7 pm from Monday to Friday
Saturday( 11 am to - 1 pm / 4 pm - 7 pm)
11 am to 4 pm Sunday and holidays
La Palma, Tenerife North
7 am to 10 pm every day
Bookings attended after 11 pm will have an additional charge of 20 €.
Customers should return the vehicle with the same amount of fuel as when collected.
Cars may not be taken out of the original island.
The personal details (See legal notice) provided through top-car-hire.com will be treated as confidential and will not be made available to third parties.
Drivers are responsible for any legal infraction made by them while driving or parking the vehicle (fines, parking, etc.) according to the Driving Code and other effective legal dispositions.
To modify your booking, please contact us by telephone (+34 828 91 31 18) or by our Customer Service Attention email address.
These conditions are exclusive for reservations made through our web page top-car-hire.com.