Bookings made through top-car-hire.com/en offer special rates and conditions that cannot be applied for those made by phone or at rental desk.

Driving license must be valid in Spain and must have been issued three years ago. The minimum age for rental should be 23 years old.

The rates offered through top-car-hire.com/en include: 

  • Taxes (IGIC) included.
  • Unlimited mileage.
  • Second driver.
  • Child boosters and child seats.

 

The top-car-hire.com/en online rate includes the basic insurance (CDW) that covers the car in case of damage produced by robbery on the car (if the incident has been reported to the police), fire cause by mechanical failure, Personal Accident Insurance (PAI) and Third party Liability. The CDW insurance, will required an excess, depending on the vehicle rented. On the other hand, an additional comprehensive insurance coverage (SCDW) can be hired, which include all CDW coverages and wheels, tyres, hubcaps and tire punctures. Windscreen, Windows and mirrors. Headlights, rear lights, car indicator. Towing Service, road-side assistance and substitution vehicle. Damages caused by negligence are not included, for example, loss of keys, damage done to the underneath of the car body by driving on unpaved roads, wrong fuel refuelling, etc. The SCDW insurance will exempt the customer of an excess.
The payment must be with a valid credit card in the name of the main driver. Any other payment method should be asking at the rental desk. Depending on the vehicle rented, insurance and payment method, a deposit may be required. It is also essential to have the confirmation booking number to pick up the car.


TopCar is not responsible for any object left inside the car.

Once the customer makes the reservation through our website, he or she will receive two E-mails:

  • The first one, will confirm that we have correctly received your personal details.
  • The second one, will confirm or reject the request.

 

Any payment will be made through top-car-hire.com/en. Payment should be made in our offices at the pickup moment.

We will deliver the vehicle in our airport offices (Gran Canaria, Fuerteventura, Lanzarote, Tenerife South), in Tenerife North and La Palma offices and our tourist meeting point (Gran Canaria South). Child Seat (9-18 Kg.) and Child Booster (18-36 Kg.) are free of charge for bookings made through top-car-hire.com/en.

The roof racks are only available for groups B and Y in Gran Canaria and La Palma. Groups B and G and in Fuerteventura. And for groups B, R and Y in Lanzarote and Tenerife. 

Only one surfboard can be transported by vehicle. The surfboard must be placed on the roof rack and never directly on the roof or inside the vehicle. Any other object cannot be transported on the roof rack. TopCar does not assume any damage to the vehicle or to the third-party caused by the surfboard transported on the roof rack. 

Our office opening hours are:

Gran Canaria Airport, Tenerife Sur, Fuerteventura y Lanzarote:
7.00h to 23.00h everyday 

La Palma y Tenerife North: 7.00h to 22.00h everyday 

Gran Canaria South (Maspalomas - Playa del Inglés):
11.00h to 19.00h from Monday to Friday
11.00h to 13.00h y 16.00h to 19.00h Saturday
11.00h to 16.00h Sunday and bank holidays. 

Any booking starting after the normal office hours will be charged with a 20€ fee.

Customers should return the vehicle with the same amount of fuel as when collected it.

Cars may not be taken out of the original island.

The personal details provided through top-car-hire.com/en will be treated as confidential and will not be made available to third parties.

According to the Spanish Driving Code, drivers are responsible for any legal infraction made by them while driving the vehicle (fines, parking, etc.).
To modify your booking, please contact us by telephone (+34 828 91 31 18) or by email booking@topcar.es
These conditions are exclusive for those bookings made through our website top-car-hire.com/en.