Prices vary according to the special offers we have over the year. The prices quoted on top-car-hire.com always include the offers available at the time of the year you make your reservation.

The price quoted on top-car-hire.com includes unlimited mileage, taxes, CDW insurance, Theft protection (TP) and PAI, second driver, child and booster seats. TopCar S.L. reserves the right to modify its policy of services included in its rates at any time. But these modifications will never affect the bookings previously confirmed.

The price quoted on top-car-hire.com does not include vehicle fuel. The car must be returned with the same amount of fuel as when collected.

The CDW insurance included in the rate quoted on top-car-hire.com does not cover damage to rims and tires, tire flats, damage done to the underneath of the car body, loss or damage to keys and remote control devices, damage caused by filling the tank with wrong fuel, glasses and wing mirrors. With the CDW insurance service you would be agreeing in requesting a franchise that may vary depending on the vehicle hired. These franchise’s expenses would be between 500€ and 1.000€. Those exceptions can be covered by contracting the Super Collision Damage Waiver (SCDW) at 5 € per day up to a maximum of 75 € plus taxes per contract.

The roof racks are only available for groups B, R and Y in Gran Canaria (See fleet) , Lanzarote (See fleet), Tenerife (See fleet) and La Palma (See fleet) and for groups B, R, G and Y in Fuerteventura (See fleet). They cost 2€ per day.

TopCar S.L. reserves the right to modify its policy of services included in its rates at any time. But these modifications will never affect the bookings previously confirmed.

Cars cannot be taken out of the island other than where picked up.

The driver license must be valid in Europe and, at least, must have been issued three years prior. Also the minimum age for rental is 23 years old and it is necessary to have a credit or debit card and to make a booking.

The minimum length of a contract is one day. If you reserve the car for less than a day, the contract will be signed on a 24 hour basis.

The car can be rented 12 hours in advance over the Internet. Should you need to rent a car with less advance notice, please call our booking office on 34-902 200 696 or call directly our corresponding office.

You must be 23 years old to rent a car.

It is necessary to present a valid credit card in the name of the driver to process the payment and rent the vehicle. Any other means of payment should be consulted with the corresponding rental office. Depending on the model of the car, insurance contracted and form of payment a deposit may be required.

Our prices offered through our website include the following insurances: Compulsory and third-party liability insurance (TPL), Basic Insurance Partial Collision coverage with franchise (CDW), Anti-theft coverage (TP) and Personal accident insurance (PAI).

  • Franchise:

The Basic Insurance with franchise (CDW) is the partial coverage in collision damage that covers minor damage and friction in the sheet of the vehicle, theft and fire. The amount of the franchise is established according to the different categories of the vehicle and can be eliminated with the hiring of Super Insurance (SCDW) offered by TopCar. The franchise is the amount for which the customer is responsible in case of damage and / or theft and can range between € 500 and € 1,000. The maximum amount of the franchise will apply exclusively in those cases in which the damage or theft have been generated by non-negligent causes, which are not defined in the terms and conditions of the section of damages caused by the negligence of the driver.

  • Deposit:

With the Basic insurance or CDW the amount established in the franchise of the category of the vehicle chosen as a deposit will be charged to your account. The amount deposited will be reimbursed at the end of the contract as long as the vehicle is returned under the same conditions of delivery, with the same level of fuel delivered and at the time established for its return under the conditions of the reservation. Remember that to be exempt from depositing any amount, you must contract the Super Insurance (SCDW) and pay by credit card. In case of contracting our Super Insurance (SCDW) and paying by debit card or cash you must leave a deposit of € 200.
 
The refund of the amount left as security deposit may take up to 15 business days depending on your bank and this process may take up to 15 business days.

Super Safe (SCDW): The comprehensive collision damage coverage offered by TopCar S.L. In addition to what basic insurance includes CDW would cover wheels, tires and punctures; Mirrors, mirrors, windows, moons; Optics (front and rear and intermittent headlights; Roadside assistance, crane and replacement.

Super Safe Rate (SCDW) With the Super Insurance you will go at any risk!

By contracting the Super Insurance you will not have to deposit any franchise. This coverage guarantees the best protection against any eventuality and covers some damages that other basic insurance does not cover, such as damage to windows, tires and optics.
* Only in case of contracting our SCDW and paying by debit card or cash you must leave a deposit of € 200.

Super insurance rate:

SCDW INSURANCE

 

Price/day*

Maximum

5,00€

75,00€

* Taxes not included

It would not be covered, by any insurance and in any case, the damages produced by the negligence of the authorized driver or breach of the contract conditions such as the following:

 

  • TP: anti-theft coverage "Theft Protection". This coverage covers the loss of the car when it has been stolen. Associated with a franchise in case of negligence on the part of the driver, as would be the theft of the vehicle with the keys placed.
  • Anti-theft coverage does NOT cover personal effects.
  • Fines, loss of keys and any other expense derived from the negligent use of the vehicle.
  • Use of wrong fuel depending on the characteristics of the vehicle.
  • Any damage caused in an accident if the client does not fill out and delivers the corresponding accident part with the description of the facts.
  • Losses of children's chairs
  • Theft of the vehicle with the keys placed
  • Push or tow any other vehicle.
  • Circulate in places that are not suitable for public transport such as beaches, automobile circuits, forest tracks, neighborhood roads, etc.
  • Circulation on unpaved roads, or asphalted, but with serious deficiencies, which could lead to damage to the underside of the vehicle. In addition to driving through restricted areas.
  • Negligent actuation when the alarms or warning signs of the leased vehicle are switched on.
  • Transport of goods or animals and especially dangerous substances, flammable and / or harmful to the vehicle and its occupants. If the transfer of animals is necessary, it will be necessary to contact the staff of the office to confirm the conditions of their transportation.
  • The sublease of the vehicle or lend the vehicle to third parties not authorized in the contract.
  • The use of the vehicle for any activity that could be considered contrary to the law.
  • Transport of a number of people and / or luggage exceeding that authorized by the vehicle.
  • Transportation of luggage or any item on the roof of the vehicle. In the case of special baggage (surfboards, etc ..) you must request the supplements authorized by the Company, such as the roof rack, for possible transportation. The company is not responsible for any damage that may be caused in the aforementioned special baggage.
  • Leaving visible objects in the vehicle that could be stolen with consequent damage to the vehicle.
  • Dirt and / or deteriorate the interior of the vehicle beyond what implies a reasonable and careful use.
  • Driving the vehicle in a state of fatigue, illness or balo, the influence of alcohol, drugs or drugs, as well as reckless driving.
  • Use of the vehicle for learning or teaching activities.
  • Driving the vehicle off the island where it was rented.
  • Failure to comply with traffic and traffic regulations established by the Spanish Regulations in force at the time of rental of the vehicle.

The taxes for the budgets offered are included in your booking, IGIC (VAT), airport taxes etc.

For bookings made through top-car-hire.com , the second driver is free of charge and she/he must meet the same requirements as the first driver. It is essential that her / his personal details are registered when formalizing the contract.

Baby seats and child boosters are free of charge if they are requested on reservations made through top-car-hire.com .They are approved and fulfill the European security regulations..

The roof racks are only available for groups B and Y in Gran Canaria (See fleet) and La Palma (See fleet), for groups B, G and Y in Fuerteventura (See fleet) and for groups B, R and Y in Lanzarote (See fleet) and Tenerife (See fleet). They cost 2€ per day.

Only one surfboard can be transported by vehicle. The surfboard must be only placed on the roof rack and never directly on the roof or inside the vehicle. Any other object cannot be transported on the roof rack. TopCar S.L. does not assume any damage to the vehicle or to the third-party caused by the surfboard transported on the roof rack. These damages will be responsibility of the Renter.

Our fleet (Gran CanariaFuerteventuraTenerifeLanzaroteLa Palma) includes more than 25 different models, classified by groups. When booking a car, we will do our outmost to deliver the car requested. Should we not have the exact model at the time of pick up, we will deliver you another car from either the same group or a higher group at the same price.

Your personal details will be kept strictly confidential and under the strictest security measures (See legal notice). These details are only used to process your booking and to guarantee the customer attention on your arrival.

top-car-hire.com uses encrypted communication to transmit private data.

Should you wish to cancel a booking, you can either phone us on +34 828 91 31 18 or send us an e-mail to booking@topcar.es , stating your reservation number, name, surname and the dates you requested the rental. This information is needed to ensure that your are making this cancellation, and not anyone else. There is no charge for cancellations, but we would appreciate it if you informed us about it, as this helps us to offer our customers a better service and to control the availability of our fleet more efficiently (Gran CanariaFuerteventuraTenerifeLanzaroteLa Palma).

The car rental contract starts and expires exclusively in our branch offices (Gran Canaria AirportGran Canaria SouthFuerteventura AirportLanzarote AirportTenerife SouthTenerife NorthLa Palma Airport). We do not deliver cars to hotels or residences where we do not have offices, except on Gran Canaria. There we offer that service for an extra charge, which will depend on the distance from our offices to hotels or residences.

The following delivery areas and rates have been established:

  • San Agustín, Playa del Inglés, Meloneras: 15€.
  • Sheraton Salobre: 20€.
  • Puerto Rico/Amadores: 25€.
  • Mogán: 30€.

You can call any of our branch offices, where we will be pleased to help you. When picking the car up, you will be given a document including our telephones and addresses.

Should you need any further help, we would appreciate it if you could contact our customer services center on cac@topcar.es, where we are at your entire disposal to attend to you.